Frequently Asked Questions (FAQs)
Please feel free to contact me with any additional questions!
What is the difference between therapy/counseling and coaching?
Therapists assess, diagnose, and treat mental illness. As such, therapists often focus their work on identifying and reducing symptoms. Coaches motivate and encourage people to achieve specific goals. Because coaching does not involve identifying and reducing mental health symptoms, coaches often describe their work as being more positive in nature. Of course, there is overlap—many therapists focus attention on client strengths and resources, and many coaches aim to reduce and resolve the problems that stand in the way of clients achieving their goals. Therapists are licensed professionals and Coaches are not licensed. A therapist's education and training in the mental health counseling profession can sometimes be utilized to inform interventions in coaching sessions.
Do you offer counseling services outside of the state Colorado?
No. I am licensed as a Licensed Professional Counselor (LPC) in the state of Colorado, and as such, my licensure covers only services in Colorado. If you are wanting to work with me and you live in a different state, coaching services are available and can produce similar outcomes to counseling services!
Do you accept insurance?
Yes! I accept the following: Aetna, Anthem BlueCross and BlueShield, BCBS of Massachusetts, Centivo Ellwood Group, Cigna and Evernorth, Kaiser Permanente, Lucent, Optum, Oscar Health, Oxford, TriWest, UMR, UnitedHealthcare, & Velocity.
*Please note- it is your responsibility to know what co-pays and costs are covered by your insurance company.
How much do you charge for a session?
I charge $125 per counseling session and $125 per coaching session. I do offer a sliding scale for individuals who qualify.
Do you charge more for couples or family sessions than individual sessions?
No! Despite the number of people in any given session, session fees cost the same.
How do you accept payments?
If you are using insurance, I file a claim with the insurance company directly. If you are self-pay, I use Ivy Pay which confidentially and securely stores your credit card information. As soon as we complete our session, I charge the credit card you have on file. I also accept payments through Venmo and PayPal. *All payments are due at the time of service.
Do you offer remote and/or in-person sessions?
I offer both in-person and online sessions. My office is located in North Western Colorado Springs and is right off the highway. I use doxy.me which is a HIPAA-compliant server. Before our first session (if online), I will send you the link to my virtual and secure video room so that you can easily sign on at our scheduled appointment time.
What is your cancellation and reschedule policy?
Cancellations and rescheduled sessions will be subject to a $75 late cancellation fee if not received at least 24-hours in advance. If you are more than ten (10) minutes late to your appointment, it will be considered a “No-Show” and you will be subject to a $75 No-Show fee. If you are nine (9) or less minutes late for a session, you will lose that session time.